Location: Anywhere in Costa Rica
• Minimum of 3+ years of experience in information technology projects with experience in system implementations
• Proficient with Microsoft Office Suite (Excel & Word)
• Technical experience with SQL
• Ability to read and modify Python
• Customer centric mentality
• Ability to multitask and juggle high priority customer issues
• Strong team oriented interpersonal and communication skills
• English level (80%+).
• Work with our project managers, product engineers, and clients as their primary point of technical contact for systems and data integrations
• Project & issue management of large technical implementations, understanding requirements, managing expectations, etc.
• Work with distributed teams to successfully integrate customer healthcare data into our data ingestion pipelines
• Responsible for data requirements and ensuring clients provide all necessary data before starting implementations
• Responsible for creating custom mappings of client data to internal systems
• Responsible for recurring data operations to be successful and on time per client agreements
• Write and maintain data operation processes and documentation. Owner of creating and maintaining data specifications, mappings, linage, metadata, etc.
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